Articles in OneCause Toolbar (36)
- Amazon.com: How do I earn contributions at this online store?
To earn contributions on your everyday purchases at Amazon, you must login to OneCause and shop through an Amazon link or banner on OneCause.com. Amazon purchases made through your OneCause Toolbar will not earn contributions for your cause or school.
Also keep in mind that contributions earned at Amazon will go to the cause or school selected at the time the transaction is reported to OneCause, which may be 6-8 weeks following the date of purchase. Contributions will not be earned on computer purchases over $1,250.
MORE INFORMATION
- How long can I stay logged in to my OneCause account?
You can stay logged in to your OneCause account for 6 months from the date you have selected “Keep Me Logged In.” However, if you have set your browser settings to delete your Internet cookies every time you close your browser, you will have to login manually to your OneCause account. - Does my anti-virus program interfere with my ability to stay logged in to OneCause?
No, your anti-virus program does not interfere with your ability to use the “Keep Me Logged In” feature at OneCause.com. - Why do I still have to login even if I click “Keep Me Logged In?
You need to login to your OneCause account, even after selecting “Keep Me Logged In,” if you have set your browser settings to delete your Internet cookies every time you close your browser. If you wish to disable this feature, please change your Internet browser settings. - Why aren’t my searches showing on the OneCause Toolbar
Your searches will not appear on the OneCause Toolbar if you’re not logged into your OneCause account. To easily login, click the “Login” button on your toolbar - When did the new search feature using the OneCause Toolbar begin?
OneCause Toolbar search contributions started on April 22, 2009. Any searches made prior to this date will not appear in your contribution reports. - Is there a maximum number of Yahoo! searches I can make to earn contributions?
No, you will continue to earn contributions as long as you make qualified searches with the OneCause Toolbar's built-in Yahoo! search engine.
Learn more about qualified searches. - Where are my OneCause Toolbar search contributions?
It may take up to three days for your OneCause Toolbar searches to appear in your contribution reports, though most appear within 24 hours. Keep in mind, however, that only qualified searches will appear in your contribution reports. You will not earn contributions for searches for:
* Image or video searches
* "Search This Site" searches
* URL or website domain searches, including terms that end in .com, .org, .net, .edu, etc.
* Well-known website searches, such as AOL, CNN, Facebook, Gmail, Hotmail, MySpace, etc.
* Stock quote or word definition searches.
- How long will it take for my OneCause Toolbar searches to appear in my contribution reports?
Most searches will appear within 24 hours, though some may take up to five days. Only qualified searches will appear in your contribution reports.
Learn more about qualified searches. - How do I know if my OneCause Toolbar searches are contributing?
To view the number of contributions you've earned by using the built-in Yahoo! Search functionality of the OneCause Toolbar, follow these steps:
2. In the upper right corner, click “View program and transaction details” below your Lifetime Contributions.
3. Click "My Searches." This report will show you how many searches contributed to your cause or school for the selected period.
- What is a qualified search with the OneCause Toolbar? Will my searches contribute?
A "qualified search" is one that’s made by a real person seeking real search results. Repeat or fraudulent search attempts, including those made by robots, hackers and computer scripts, don’t count as qualified searches. Furthermore, any contributions earned from unqualified or fraudulent searches will be deducted from your total contributions, and any person, cause or school committing fraudulent search activity may be removed from OneCause.
To earn search contributions you must also:
* Choose a cause or school first. Contributions can not be earned retroactively.
* Perform unique and honest searches. You can not search for the sole purpose of increasing contributions, without regard to your search results.
Search contributions will not be earned when searching for:
* Images or videos
* "Search This Site" searches
* URL or website domains, including terms that end in .com, .org, .net, .edu, etc.
* Well-known websites, such as AOL, CNN, Facebook, Gmail, Hotmail, MySpace, etc.
* Stock quotes or word definitions
It is essential that OneCause Toolbar Search be used by real people seeking real search results, so OneCause can continue providing new and innovative ways to help you support your cause or school.
- How will I know how many Supporters have downloaded the OneCause Toolbar?
To see the total number of Supporters that have downloaded the OneCause toolbar, login to your OneCause account, click “My Cause” or “My School,” then go to “Reports” and click “Supporters.”
You can also Message Supporters with or without the OneCause Toolbar. Simply go to “My Cause” or “My School,” click “Message Supporters” and select the message template you’d like to use in the dropdown menu.
- What is the OneCause Toolbar?
The OneCause Toolbar helps you earn more contributions for your chosen cause or school! With the toolbar, you can:
- Shop online to earn contributions from most participating OneCause merchants – even if you forget to start your online shopping at OneCause.com.
- Search the Web directly with Yahoo!.
- View your "Lifetime Contributions" earned through OneCause.
- Access online Coupons & Deals, the most visited OneCause pages and your OneCause Inbox!
How it works:
- Install the OneCause Toolbar. It's free and takes just seconds to download on a 56k speed modem connection.
- Once installed, your OneCause Toolbar will be ready to use on your Web browser.
- Why does the toolbar show a merchant is not contributing, when OneCause.com shows it is a contributing merchant?
A very small number of OneCause merchants are not contributing merchants in the toolbar. If the toolbar light is gray for a merchant, but that merchant does appear on OneCause with a contribution amount, you need to go to www.onecause.com and click on that merchant to start your online shopping and earn contributions.
- How do I uninstall the Shopping Buddy?
OneCause will soon no longer support the Shopping Buddy, and advises that you uninstall that program and install the OneCause Toolbar in its place.
To uninstall Shopping Buddy for IE follow these steps in order:
- Close all of your browsers.
- Go to “Add/Remove Programs” in the “Control Panel” and remove the OneCause Shopping Buddy module.
To uninstall the Shopping Buddy for Firefox follow these steps in order:
- In Firefox, go to the “Tools” menu and click “Add-Ons.”
- Choose "OneCause Shopping Buddy" from the list of add-ons.
- Click the “Uninstall” button.
- Restart Firefox to complete the un-installation.
- Can I install the OneCause Toolbar on Microsoft Windows?
Yes, the OneCause Toolbar will operate on Microsoft Windows Vista/XP/2000 with Internet Explorer 5.5 and above or Firefox 1.5 and above. Follow the simple OneCause Toolbar Install Guides to install the toolbar today!
- Is the OneCause Toolbar compatible with Mac?
Yes, the OneCause Toolbar is compatible with Mac if you use a Firefox Web browser. Get help installing the OneCause Toolbar on Mac. - Can I install the OneCause Toolbar on Mac?
Yes, the OneCause Toolbar will operate on Mac with Firefox 1.5 and above. Follow the simple OneCause Toolbar Install Guide to install the toolbar today!
- Can I install the OneCause Toolbar on Internet Explorer?
Yes, the OneCause Toolbar will operate on Microsoft Windows Vista, XP or 2000 with Internet Explorer 5.5 and above. Follow the simple OneCause Toolbar Install Guides to install the toolbar today!
- Can I install the OneCause Toolbar on Firefox?
Yes, the OneCause Toolbar will operate on Microsoft Windows Vista/XP/2000 or Mac with Firefox 1.5 and above. Follow the simple OneCause Toolbar Install Guides to install the toolbar today!
- Can I install the OneCause Toolbar on Safari?
No, at this time the OneCause Toolbar will not operate on Safari and can not be installed.
- Can I install the OneCause Toolbar on Opera?
No, at this time you cannot install the OneCause Toolbar on Opera as it will not operate.
- How does the Toolbar Search functionality work?
The OneCause Toolbar helps you easily search Yahoo!. Simply enter a search term and click “Search” for your results, right from the toolbar!
- How will the OneCause Toolbar affect my computer?
The OneCause Toolbar should have no noticeable effect on your computer's normal functioning.
- Why do I get a security warning on IE7 when installing the OneCause Toolbar?
When installing the OneCause Toolbar for the first time, you may get a warning from one of a number of software products (firewalls, spyware, IE7, etc.) that ask if you want to allow the software to be installed. The choices presented are often similar to allow once, never allow or allow always. We suggest you choose “allow always” or an equivalent action. Please see your product's user's guide for further information on this issue.
- Why do I get a file download warning when installing the OneCause Toolbar?
A file download warning simply indicates that your security settings are set to alert you before any programs are installed on your computer. In this case, the dialog box is asking you to confirm that you do indeed want to install the OneCause Toolbar on your computer. Click "Run" to run the toolbar installation program and install the toolbar. If you'd like to save the toolbar installation program to your computer's hard drive, click "Save" and select a folder on your hard drive to which you want to save the file. After the file has been saved, navigate to the folder and run the installation.
Below are examples of security warning screens that you might see while installing the OneCause Toolbar on Internet Explorer, and the actions you should take to successfully install the OneCause Toolbar.
Below are examples of security warning screens that you might see while installing the OneCause Toolbar on Firefox, and the actions you should take to successfully install the OneCause Toolbar.
To complete the installation, you must restart Firefox. Click the button in the lower right corner.
6. After restarting Firefox you will see the OneCause dialogue box. You can choose your own custom settings or go with our recommended settings. Click “Install” to get started!
- Why do I get a security warning on IE7 when accessing merchants through the OneCause Toolbar?
There are many products designed to limit the accessibility of your computer to outside sites, including firewalls, anti-adware software, spyware programs and more. The OneCause Toolbar's purpose is to check the site you are visiting against our list of participating merchant sites in order to help you access available savings, even if you forget to start your shopping at OneCause.com. You may need to add OneCause.com to your software's exceptions list. Please see your product's user’s guide for further information on how to do this.
- What should I do if the OneCause Toolbar doesn't appear on my browser?
There are a couple of reasons you may not be seeing the OneCause Toolbar.
When you initially installed the toolbar, you may not have changed a configuration under Internet Explorer and Firefox that would allow you to view the toolbar on your browser. To correct this, do one or all of the following:
For Internet Explorer:
- On the top menu of the browser, click "View," choose "Toolbars" and make sure that "OneCause Toolbar" is checked. If it is checked, try un-checking it, then see if the toolbar appears.
- On the top menu of the browser, click "View,"
choose "Toolbars" and uncheck "Lock the Toolbars."
This allows you to now select the dividers in the browser between various
toolbars, and resize the entire toolbar vertically to make the toolbar
selections appear. You can then arrange them as desired.
For Firefox:
- Choose "Toolbars" from the “View” menu. This
will open a list of toolbars installed on your system. Make sure that
"OneCause Toolbar" is checked.
Note that resizing the entire browser window allows you to see all toolbar options and rearrange them as you want.
If this doesn't work, then please make sure you have enabled third-party browser extensions. To do this:
- On the top menu of the browser, click "Tools," choose "Internet Options" and select “Advanced.” Please make sure that "Enable third-party browser extensions*" option is checked.
If the box isn't checked then check the box and restart Internet Explorer.
- Next, check to see if it's been added to the toolbars
visible.
On the top menu of the browser, click "View," choose "Toolbars" and check the status of "OneCause Toolbar." If there is a check next to "Lock the Toolbars," you will need to select that first to uncheck it, then you'll be able to choose the OneCause Toolbar.
- Should I allow Automatic Update of the OneCause Toolbar?
Yes, you should allow Automatic Update of the software. Periodically we will update the OneCause Toolbar to provide you with new ways to contribute.
- How do I know if my contributions are tracking through the OneCause Toolbar?
The OneCause Toolbar features a colored circle to the right of your contributions. This circle indicates one of four alerts:
- Green circle: You are on a participating OneCause merchant website and will receive contributions for any eligible purchase made there.
- Red circle: This merchant is not a participating OneCause merchant and no contributions will be earned when you shop. However, you can find similar OneCause merchants that do contribute on eligible purchases by clicking the red light.
- Yellow circle: To contribute when you shop at a merchant with this yellow light, you must either click "OK" on your toolbar OR click the “Earn Contributions” button.
- Gray circle: This indicates a site that is not affiliated with OneCause. No contributions can be earned.
MORE INFORMATION
- How can I change my Toolbar Settings?
To change Toolbar Settings, click the OneCause drop-down menu on the far left side of the toolbar, then click “Settings.” Here you can choose to use Yahoo! as your default search engine, show Yahoo! Search box by default when you open a new tab, enable search history, choose your “Updates” settings and ensure your online shopping with OneCause merchants results in contributions back to your cause or school.
- Can I keep my OneCause Toolbar, but change the Yahoo! Search settings?
Yes, you can change the default search settings in your OneCause Toolbar by following these simple steps:
1. Click the OneCause icon to the left of your toolbar, and go to "Settings."
2. Uncheck the box for "Show Yahoo! Search box by default when I open a new tab."
3. Click "OK."
4. Restart your browser. - How can I uninstall the OneCause Toolbar?
To uninstall the OneCause Toolbar for IE follow these steps in order:
- Close all of your browsers.
- Go to Add/Remove Programs in the Control Panel and remove the OneCause Toolbar module.
To uninstall the OneCause Toolbar for Firefox follow these steps in order:
- Go to the Tools menu and choose Add-ons.
- Choose "OneCause Toolbar" from the list of add-ons.
- Click the “Uninstall” button.
- Restart Firefox to complete the un-installation.
- Multiple OneCause members are sharing one computer. Can we use multiple OneCause Toolbars?
It depends. The OneCause Toolbar was not built to support multiple users on the same Web browser. However, if you use two different Web browsers on your computer (i.e., if you use Internet Explorer and your spouse uses Mozilla Firefox) then you could each install the toolbar on your preferred browser. That said if you are both using the same OneCause account, you only need one toolbar associated with that account.
- Who is FreeCause?
FreeCause is a private company headquartered in Boston, Mass., with whom OneCause has partnered to bring you the OneCause Toolbar. Learn more at www.freecause.com.
- Who should I contact if I can't resolve an issue with the information in the FAQs?
You can contact OneCause Customer Care at 1-888-200-2088 Monday through Friday 8:30 AM-5:30 PM EDT. In order to investigate your issue, please have the following answers ready:
- What operating system are you using?
- What software do you use to browse the Internet (i.e. Internet Explorer, Firefox) and what version do you have? (To find this information, go to the "Help" menu in your browser and click the "About" menu for version details.)
- What other toolbars do you have installed on your computer?
- Were you running any other programs on your system at the time you attempted to install the OneCause Toolbar?
- Are you using a firewall or other security software, and if so, what kind?
- Do you use any antispyware software, and if so, what kind?
- Are you trying to install or use the OneCause Toolbar from a personal computer or a work/shared system?
Please have this information readily available prior to calling OneCause Customer Care.