Frontpage » Champion Resources

• How many Champions can our cause or school have?
  

  Up to four people can be registered as Champions for each cause or school. At least one Champion must be responsible for promoting new ways to contribute through OneCause to their Supporters. All Champions have password-protected access to the Resources section.

   

• Can I add a OneCause banner to my Facebook page?
  

  Yes, simply follow the steps below:

  Go to Facebook and login.

  On your profile page, in the “What’s on your mind” box, type in the banner message you would like (i.e.:Help Our Cause when you Shop Online through OneCause).

  Below what you just typed, click “Link”.

  Copy and Paste the link located under “Profile Info" located in the Champion Corner.

  Click "Attach" (you will have the option to choose a thumbnail to be associated with the link).

  Click "Share", and the link will show up on the “Wall” of your account.

  You must have Champion access to view your Cause default OneCause URL. Champions simply login to OneCause, click “My Cause” or “My School”, select “Edit Profile” and finally click the “Profile Info” tab. Here you can edit the OneCause URL and click “Save.”

• How will I know how many Supporters have downloaded the OneCause Toolbar?
  

  To see the total number of Supporters that have downloaded the OneCause toolbar, login to your OneCause account, click “My Cause” or “My School,” then go to “Reports” and click “Supporters.”

  You can also Message Supporters with or without the OneCause Toolbar. Simply go to “My Cause” or “My School,” click “Message Supporters” and select the message template you’d like to use in the dropdown menu.

• What is a OneCause Champion?
  

  A OneCause Champion is a person who works or volunteers for a nonprofit cause or school, and chooses to promote that cause or school through OneCause. Champions are given access to password-protected areas of OneCause.com, where only they can download OneCause promotional materials, access their contributions reports and Supporter lists, post news and events to share with the OneCause community, and get a first look at new ways to contribute.

  To learn more about becoming a Champion, please read the following FAQs:

  * How much work is involved in being a Champion?

  * How do I become a OneCause Champion?

   

• How do I become a OneCause Champion?
  

  To become a OneCause Champion, first search for your cause or school at the Causes page or Schools page.

  Once you have found your cause or school and clicked to its profile page, see if it has a Champion. If a Champion already exists, you will see the Champion’s screen name in the box on the right side of the page. If no Champion exists, you will see “Become a Champion” in that same box. Simply click “Become a Champion” to get started.

  If your cause or school already has a Champion, ask that person if you can share the responsibilities by becoming a co-Champion. To send a message to the current Champion, simply click his or her screen name, then click “Send a Message” on the profile page that appears.

  If your cause or school is not yet listed with OneCause, go to “Submit a Cause” or “Submit a School,” fill in your cause or school’s information, check the box that says “I will be the Champion for this cause/school,” then click “Submit.” OneCause Customer Care will confirm your request.

  To learn more about becoming a Champion, please read the following FAQs:

  * What is a OneCause Champion?

  * How much work is involved in being a Champion?

• Where is Champion Corner?
  

  All of the resources you previously found in Champion Corner are now available in Champion Resources. To access this information, simply login to OneCause, click "My School" or "My Cause," then click "Resources."

   

• How do I update Champion information?
  

  In order to update Champion information, you must be the Champion for your charitable cause or school. To add another Champion, transfer Champion responsibilities or remove yourself as the Champion, please:

  • Login to OneCause and go to "My Cause" or "My School."
  • Go to the "Edit Profile" tab and then click "Champions."
  • Add or remove Champions as needed.

   

• What are the guidelines for creating OneCause URL?
  The following are guidelines for creating vanity URLs:

  Words used in the vanity URL add weight to your cause or school’s profile page, and boost it higher in Google and Yahoo! search rankings. Therefore, your URL should always reflect your cause or school’s name.

  For local chapters of your organization, it is recommended to include the city or state to differentiate your chapter from other local chapters.

  Keep the URL short and easy to memorize, especially if you are going to publish it in print. Longer URLs are more difficult to remember and prone to typos.

  Do not use trademarked or registered brands for which you do not own the trademark or registered mark.

  Do not use racial, sexual, or discriminatory words. Read all guidelines for creating vanity URLs.

• How can I edit the OneCause URL assigned to our cause or school?
  You must have Champion access to be able to edit the default OneCause URL. Champions simply login to OneCause, click “My Cause” or “My School,” select “Edit Profile” and finally click the “Profile Info” tab. There you can edit the OneCause URL and click “Save.” Note: Your OneCause URL should always contain your cause or school’s official name, or recognizable name, so it’s easy for people to remember. Read all guidelines for creating vanity URLs.
• What are OneCause URL?
  A OneCause URL is a custom Web address that links directly to your cause or school’s profile page. These links are easier to remember because they contain the name of your cause or school.
• Do I need to use a OneCause URL?
  The use of OneCause URL is encouraged. The OneCause URL provides a simpler way to remember the Web address of your cause or school profile page. Causes and schools may also use these user-friendly URLs to direct traffic to their profile page.
• Do Champions have to receive OneCause email newsletters?
  Yes. Champions are automatically opted in to email newsletters in order to be kept aware of new ways to contribute, the latest promotions and important announcements from OneCause. As the representatives of their respective causes and schools, it is important that Champions pass along this information to their Supporters and help maximize contributions.
• Schoolpop flyers: Are they still good?
  

  If you or any of your school's Supporters go to www.schoolpop.com -- the site promoted in the Schoolpop flyers -- you will automatically be redirected to a page on OneCause.com, where you can take a tour, join or login to an existing Schoolpop account.

   

• How much work is involved in being a Champion?
  

  Being a Champion requires very little work! When you sign up as a Champion, a OneCause account manager will be in touch to help you get started quickly, and you will receive tools and resources to help you spread the word about supporting your cause or school through OneCause.

  Every Champion is given access to his or her own My Cause or My School page, as well as Champion Resources.

  At the click of a button on your My Cause or My School page, you will be able to add a description and photo for your cause or school, invite Supporters to join, post news announcements, promote upcoming fundraising events, and much more.

  In the Resources section, you'll find printable OneCause flyers, Web banners, best practices from other Champions, and a promotions calendar to keep up with the latest ways to earn more contributions.

  You will always have the support of OneCause, too! We're here to make it simple for you to make a difference for your cause or school, so if you ever need help with anything, let us know.

  If have questions about getting started or just being a Champion, please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

  To learn more about becoming a Champion, please read the following FAQs:

  * What is a OneCause Champion?

  * How do I become a OneCause Champion?

• How can I spread the word about OneCause?
  

  Champions can find promotional materials to spread the word about their cause or school through OneCause in the password-protected Resources section. There they'll find tips, best practices, printable flyers, free Web banners and more.

  Supporters can invite friends to join and support their favorite cause or school by logging in to My Home and clicking "Invite Friends." They may also embed a OneCause blog badge into their own blog or website by following the instructions beneath "Spread the Word" on their cause's or school's page at OneCause.com.
  

   

• As a Champion, can I support multiple causes or schools?
  

  At this time, no. You can save as many causes or schools as you'd like to your favorites, but once you change the cause or school you support, you will lose Champion status.

   

• How can I earn more contributions through OneCause?
  

  There are many ways to earn more contributions for your nonprofit cause or school through OneCause. Here are a few to get you started:

  • Apply for your OneCause Visa® Platinum to earn contributions on every purchase you make, anywhere, plus extra contributions at the national stores and catalogs of Visa Rewards Merchants.
  • Shop at Neighborhood Merchants with your registered credit or debit cards.
  • Use money-saving Coupons & Deals when you shop online through OneCause and support your cause or school with every eligible purchase.
  • Spread the word using the simple-to-use-tools at My Home.
  • Watch for seasonal offers and special promotions.
  • And so much more!

   

  Also, sign up for OneCause email newsletters (go to My Home and then "Email Preferences") to keep up with new ways to support your favorite cause or school throughout the year.

   

• How can Supporters contribute through Neighborhood Shopping?
  

  To contribute to your favorite charitable cause or school when making everyday purchases at OneCause Neighborhood Merchants:

  1. You and your cause's Supporters must first register your credit and debit cards at OneCause. Registration is 100% secure with certification from Chase and Visa.

  2. Encourage your Supporters to shop at Neighborhood Merchants using a registered card, so every purchase contributes a percentage back to your charitable cause or school.

  3. Invite your favorite merchants to the program! Simply refer a merchant by emailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it , and tell merchants that you will promote them in newsletters and flyers.

   

• Where can I find a list of my Supporters?
  

  For a list of all your cause's or school's Supporters, login to OneCause, go to "My Cause" or "My School," then click "Supporters."

   

• How do I get my contributions check report?
  

  To view your contributions check report and payment history for your nonprofit cause, simply login to OneCause, go to "My Cause" or "My School," then click "Payment History."

  You can also print or export a file of your total contributions earned by clicking "Contributions" at that same page.

   

• Which Excel version should I use to open a contributions report?
  

  Any Excel version will work to open your contributions report spreadsheet. Your report will be sent as a .csv (comma separated text) file. To save the file, simply click “Save” then choose where you would like to save it. To open it, just click “Open” and view the .csv file.

   

• When and how often are contribution checks mailed?
  Contribution checks for your cause or school are sent 45 days after the end of each fiscal quarter, provided your cause or school earned a minimum of $25 in contributions.

  OneCause fiscal quarters are January through March, April through June, July through September, and October through December. First quarter checks are mailed on May 15th, second quarter on August 15th, third quarter on November 15th, and fourth quarter on February 15th.

• Who are the Top Supporters for my cause or school?
  

  The Top Supporters for your cause or school are Supporters who are actively shopping and earning the most contributions.

   

• How many Top Supporters can I view?
  

  You can see eight Top Supporters on your My Cause or My School page. If you then click to "See All Supporters" a full list of all of your Supporters will appear, ordered by how many contributions they’ve earned. At the bottom of the list, you can also see people who have selected your cause or school as a Favorite Cause or Favorite School, though they many not be earning contributions.

   

• Can I login as a Champion to administer my cause or school account?
  

  If you signed up as a Champion for your cause or school, you will be able to login to OneCause as a Champion using your login email address and password. If you are not a registered Champion you will not have Champion access, nor will you be able to administer your cause or school account.

   

• How do I update Champion information?
  

  In order to update Champion information, you must be the Champion for your charitable cause or school. To add another Champion, transfer Champion responsibilities or remove yourself as the Champion, please:

  • Login to OneCause and go to "My Cause" or "My School."
  • Go to the "Edit Profile" tab and then click "Champions."
  • Add or remove Champions as needed.

   

• How can I add a co-Champion for my cause or school?
  

  To add a co-Champion, login to OneCause, go to "My Cause" or "My School," then click "Edit Profile" and finally "Champions." There you can "Add a Champion" to your cause or school profile by providing the email address of the person you wish to add as a co-Champion.

   

• How can I remove a co-Champion for my cause or school?
  

  To remove a co-Champion's access to your cause or school profile, login to OneCause, go to "My Cause" or "My School," click "Edit Profile" then go to "Champions." Under "Add a Champion" you can click "Remove" to take a Champion off the list.

   

• As a Champion, why can't I change my cause or school information?
  

  OneCause gives five Champions access per cause or school, but only one can be the lead Champion. If you have co-Champion access, you will not be able to change the contribution information for your cause or school.

   

• As a Champion, can I stop receiving OneCause email newsletters?
  

  No. As part of your commitment as a OneCause cause or school Champion, you automatically receive regular email newsletters and special offers that contain promotional materials and program updates to help you spread the word about OneCause. Each one of these emails is a valuable resource to helping you and your Supporters earn more contributions.

   

• Why doesn’t my contribution check match contributions report?
  

  OneCause reports transactions based on the "Transaction Date" or the date of the actual purchase. By doing it this way you can more accurately see your purchases as they happen, but it does create discrepancies between the contribution check amount and the contributions earned for a given quarter: The contributions may not be paid by merchants for up to 45 days after the purchase date. As a result, new contributions can come in for a given quarter after the check for that quarter has been sent out. The contributions that come in later will roll over into the next quarter's check.

   

• What information is available in Champion Resources?
  

  The password-protected Resources section, accessible from My Cause or My School, provides Champions only with printable marketing materials, annual promotions calendars, website banners, Supporter lists and messaging tools to make it simple to earn contributions for their charitable causes or schools through OneCause.

   

• Who has access to the Resources section?
  

  Only registered OneCause Champions have access to the Resources section, where they will find the tools and promotional materials they need to encourage their Supporters to earn much-needed contributions through OneCause.

   

• Why do I see anonymous shoppers in my contribution report?
  

  Supporters have the option to edit their privacy settings to "give anonymously," so they appear as anonymous shoppers to you. They can also choose to "hide contribution amount," which prevents other Supporters from seeing their contributions.

   

• Where can I find free Web banners or blog badges?
  

  OneCause provides free Web banners and blog badges to help you spread the word about OneCause on your own websites.

  For Supporters: To add a OneCause blog badge to your website or blog, go to your cause's or school's page on OneCause, copy the code beneath "Spread the Word," then embed that code into your site.

  For Champions: To add a Web banner or link to your cause's or school's website, login into OneCause, click "My Cause" or "My School," then click "Web Banners & Links." There you will find specific instructions on how to add a Web banner. When users click that OneCause banner on your site, your cause or school will automatically be preselected to receive contributions.

   

• Where can I find promotional materials to support my cause or school?
  

  To access and download OneCause promotional materials, login to OneCause, go to "My Cause" or "My School," then click "Resources" and finally click "Promotional Materials." There you can choose the flyers you'd like to print, but you must have Adobe Acrobat installed on your computer. Adobe Acrobat is a free program that can read and print PDF files, which is the format we use to create all of our promotional materials.